In the first five months of the year, over 1.3 million potentially fraudulent calls were blocked by mobile phone operators, a measure that significantly reduced the number of attempted phone scams. The statement belongs to the director of the National Agency for Regulation in Communications (ARCOM), Sergiu Gaibu, and was made during the public debate “Why is society vulnerable to financial scams?”, organized by the IPN Press Agency.
The ARCOM Director presented data on the scale of international calls and the efficiency of the call-blocking mechanism implemented by operators. “In the first five months of this year, over 1.3 million calls were blocked. Over the course of five months, there were over 19 million international calls in the Republic of Moldova, and of these, over 5 million calls were with a Moldovan number. 26% of these calls were blocked by operators,” explained ARCOM Director, Sergiu Gaibu.
The head of ARCOM emphasized that blocking suspicious calls is just one of the measures implemented to combat fraud, as criminals use multiple channels to reach potential victims.
“There are a series of functional tools at the national operators for blocking these calls. But this is just one of the channels for propagating fraud. We have intense collaboration with the police. The typology of frauds has been examined by the police. The SMS messages received by subscribers were a mechanism for quick and targeted information,” stated Sergiu Gaibu.
According to him, alongside the investigations, the authorities are conducting information campaigns so that citizens can more easily recognize fraud attempts. “The collaboration with the police continues also for the investigation phase. It is important that all public institutions have mobilized. There has been intense collaboration with the National Bank and the enforcement agencies. Citizens have been informed about the types of scams that are taking place. We spoke with telephone operators and postal workers to provide additional information to citizens,” said the head of ARCOM.
The public debate “Why is society vulnerable to financial scams?” is the 352nd edition of the “Developing Political Culture in Public Debates” series. The IPN Agency carries out this series with the support of the German Hanns Seidel Foundation.