SA Moldovagaz said there may be cases when the subsidy in bills will not match the energy vulnerability category into which the consumers were put through the platform www.compensatii.gov.md. In such cases, the company suggests paying the bills as they came as the bill for next month will be recalculated, IPN reports.
“The financial discrepancies (errors) that will be identified the next days/weeks will be registered as payment in advance and the recalculation will be included in the bill for December, which will be sent to consumers at the beginning of January,” the company noted in a press release.
In case of additional questions, the consumers can call the Contact Center of SA Moldovagaz on 1304 or can go to the Customer Service Center located at 64 Pushkin St and the company’s commercial offices in the country’s regions.