At a round table, the director of the National Agency for Regulation in Communications, Sergiu Gaibu, stated that the number of fraudulent calls blocked represents over 7% of the total call traffic received on international routes.

He specified that mechanisms such as validating the origin of calls, dynamic allow and block lists, verifying legitimate presence in roaming, validating subscribers in operator registries, and monitoring traffic anomalies are used to identify fraud attempts.

The participants in the discussions have pointed out that, against the backdrop of artificial intelligence development, attacks are becoming increasingly difficult to detect, and criminals use online applications, identity cloning techniques, and psychological manipulation to obtain personal or financial data. In this context, digital education of the population is considered one of the most effective preventive measures.

In this context, the director of ARCOM mentioned the need to launch a national information campaign, addressed to both adults and educational institutions. He also emphasized that the phenomenon has a cross-border character, and the lack of common international standards regarding communication and internet security hampers the prevention and investigation of these crimes.

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Contacted by IPN, Michelle Iliev, Secretary of State for Digitalization within the Ministry of Economic Development and Digitalization, says that, in order to benefit from these conditions, users must activate roaming before leaving the Republic of Moldova. The process is simple and is done directly from the phone settings or from the operator’s application, specified Michelle Iliev, according to whom the operators’ applications clearly show the roaming status and the available limits.

“The Roam Like at Home regime works only for EU member countries and vice versa, EU member countries in the Republic of Moldova, only in this space”, explained the Secretary of State.

Calls and messages in the EU are charged as national ones, within the subscription limit. “The price of the call is like a local one. If you have unlimited calls at home, you have them in Romania or in other EU member countries as well”, said Michelle Iliev.

Instead, for mobile internet, there is a limit set by each operator, depending on the subscription. After consuming this, users can activate additional packages directly from the application.

At the same time, users must pay attention to outgoing calls. If a Moldovan citizen in an EU country calls the Republic of Moldova, the call is charged according to roaming. However, if they call from one EU state to another EU state, the call is considered international and is charged separately, not from the roaming minutes.

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