The company Focus-Sat SRL, which was banned by court decision from providing electronic communication services during a period of six months, will not provide services until June 2. The Chisinau Appeals Court pronounced judgment on December 2, but the court decision reached the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI) on February 2. The last time Focus-Sat reported 7,300 subscribers.
ANRCETI press officer Anatolie Barbei has told IPN that the subscribers who have objections can ask to be refunded the money they paid for services in advance. They can also ask the contract to be terminated by a letter and can choose another operator.
Specialists of the ANRCETI examined the case after clients of the provider complained about the poor quality of the TV service and the impossibility of contacting representative of the company for informing them about the encountered quality-related problems.