The financial discrepancies (errors) identified in natural gas bills will be recalculated/corrected during the cold period of the year and will be included as advance in the next bills, said SA Moldovagaz. According to the supplier, the process of issuing and distributing the gas bills for December 2022 was completed, IPN reports.
The company noted that the identified cases of disagreements between the energy vulnerability level set by the Government and the level indicated in the bill will be dealt with in concert with the Ministry of Labor and Social Protection, by making the necessary changes in the database.
Consumers can ask for details through the Government’s green line 0 8000 5000 and email address support@compensatii.gov.md or by calling the Contact Center of SA Moldovagaz on 1304.
In accordance with the legal provisions, the natural gas supplier calculates the subsidies for each household user and indicates them in the gas bill, together with the subsidized volume and the energy vulnerability category and the method of determining this, in accordance with the information provided by the Ministry of Labor and Social Protection.
