The electricity consumers who were resupplied with electric power after 1pm on April 11 can ask for compensations, IPN reports, with reference to a press release of the National Agency for Energy Regulation.
The electricity transmission system operators will calculate and pay compensations for not respecting the admissible limits of the planned and unplanned interruptions based on complaints received from end-users through phone calls to the 24/24 service, email, mail, applications submitted to the commercial offices or other offices of the system operator/electric power supplier. The calculated compensations will be included in the bill for the next month.
The Agency notes the allowed length of an unplanned interruption for electric power consumers from urban areas is of six hours.
As a result of a fire at an 110/10kV power station in Botanica district of Chisinau on April 11, about 40,000 consumers remained without electric power.
