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Card reading problem at four banks not yet solved


https://www.ipn.md/index.php/en/card-reading-problem-at-four-banks-not-yet-solved-7966_1021584.html

The holders of cards issued by Banca Sociala, Unibank, Moldova-Agroindbank and EuroCreditBank cannot yet withdraw cash from ATMs and POS-Terminals or make payments with cards. The problem reported by the banks on July 22 hasn’t been yet solved. Representatives of the banks have told IPN that the card processing company’s specialists work to remove the technical faults from the system and the situation will be most probably remedied in the afternoon.

Head of the Cards Section of Banca Sociala Vladimir Muntean said that they worked at night so as to restore the system as soon as possible. They received no complaints from clients, but dissatisfaction most probably exists among the clients who are abroad because those who are in the country can withdraw money from the branches of the bank.

The representative of EuroCreditBank Anastasia Holban said that according to the responsible company, the solving of the problem will last for several hours. Their clients haven’t submitted complaints either, but some of them called the bank to find out what is going on.

The representative of Unibank said they work to remove the problem. The clients holding cards are informed that they can withdraw money from the card account at the bank’s branch where the card was issued or at the head office of Unibank.

The official in charge of relations with the press of Moldova Agroindbank Svetlana Rudenko said that more details on the issue will be provided by a communique that will be published on the institution’s website.