To ensure a rapid response in critical cases and the efficient use of emergency teams, the National Center for Pre-Hospital Emergency Medical Assistance (IMSP CNAMUP) reminds citizens that the 112 emergency number should only be called in life-threatening situations. These include unconsciousness, severe trauma, heavy bleeding, intense chest pain, stroke symptoms, high fever in infants, severe allergic reactions, poisoning, or suicide attempts, IPN reports.
For non-emergency medical issues that do not require immediate surgical or medical intervention, patients are advised to contact their family doctor or visit hospital emergency units. CNAMUP emphasizes that ambulance teams are not authorized to prescribe long-term treatments, issue medical prescriptions, or provide medical certificates.
Ambulances are equipped with flashing lights and sirens to reach emergencies as quickly as possible, but heavy traffic can cause delays. For this reason, citizens are urged to remain patient.
Authorities also report that calls to the Emergency Medical Assistance Service have significantly increased in recent days, reaching between 2,100 and 2,700 calls within 24 hours. This surge is mainly due to the high number of viral infections and acute respiratory illnesses, as well as unnecessary emergency calls, which range from 60 to 80 per day.
Specialists stress that emergency medical assistance is free of charge, including for individuals without health insurance and for international travelers. Emergency personnel are trained to handle critical situations, and authorities urge citizens to call an ambulance only in cases of genuine necessity to ensure timely intervention where it is truly needed.
