As of this June, the heat bills can be received by email as well. SA Termoelectrica and InfoBon have launched the Electronic Bill Service, IPN reports, with reference to a press release of the heat supplier.
To activate the electronic bill, the consumers should go to 6 T. Vladimirescu St (of. 308) in Chisinau and fill out an application form and present the identity card and documents that confirm the ownership right or right to use the apartment for which the service is requested.
The new service offers multiple advantages, such as permanent secured access to the payment document. The consumers will no longer have to check the mailbox. On the other hand, the bills can be stored electronically and the person has access to payment documents in any period.
“Given the existing information technology and the possibilities of using these information resources, we aimed to develop instruments of interaction with heat consumers, enabling them to enjoy more invoicing and bill issuing possibilities,” said the director general of Termoelectrica Veaceslav Eni.
SRL Info Bon manager Ion Dogotari said the goal of the Calculation Center is to offer invoicing services in a simpler manner and in accordance with the payer’s needs. They aimed to cut lines at payment offices and to offer simplicity and transparency. Besides the Electronic Bill Service, the website of Info Bon is being developed so as to enable the payers to interact with the Calculation Center , including through an authorized personal account directly on the company’s website.
SRL InfoBon was created by reorganizing the Termoelectrica Calculation Center. As of last May, the company determines and monthly invoices the heat supply services for about 190,000 apartments in Chisinau municipality, based on service provision contracts signed with 545 housing sector managers.
For further information one can call 022 436-516/ 022 436-466/ 022436-354/ 022436-537.
