A woman has complained to the Consumer Protection Agency of being defrauded by a beauty salon, the watchdog said in a press release.
According the complaint, customers were being lured to the salon with a free cosmetic procedure. Then the cosmeticians would tell the clients how bad their skin was and how the products available to buy at the parlor would help them.
The woman complained that she was somehow convinced into signing a loan agreement worth over 5,000 lei with the salon and didn’t even remember it. According to her, she was talked into the loan for the cosmetics “through psychic influence”. When she realized this the next day, she tried to annul the agreement, but got refused.
The agreement was eventually annulled with the Agency’s intervention.
Two years ago, another woman was convinced to borrow 20,000 lei in order to buy cosmetics. Similarly, she was refused when she tried to return the products and annul the contract. The Agency intervened in that case too.
The Consumer Protection Agency is advising the public to report any instance of consumer rights violation over the phone at 022 741 464, or by mail at the address Chisinau, 78 Vasile Alecsandri, off. 102.
